Nothing moves on a click

Some networks count a conversion when a publisher reports it, or when a user lands on a thank-you page. We count it when the advertiser's own server tells us the event happened, with the click ID we gave it. The advertiser is the one who knows a real user signed up or paid, so they are the one who confirms it.

Advertisers can also report a conversion as pending while their own checks run, and confirm it later. Pending conversions are not credited to the user or the publisher until they are confirmed.

Refunds, chargebacks and fraud findings often take weeks to surface. For 30 days after a conversion, the advertiser can reverse it with the same postback and a reversed status. After that, it is final. Publishers are paid Net 30 after the month ends, so most reversals land before the payout goes out and simply come off it, and a payout rarely has to be clawed back.

• The advertiser is not billed for it, or gets it back as a credit on the next invoice if it was already billed.
• The publisher gets a reversal postback to take the user's reward back. If the earnings were already paid out, they come off the next payout.
• Our team sees the reversal next to the publisher's other activity, which is often the first sign of a traffic problem.

Every click gets a unique ID tied to one publisher and one user. A postback for the same transaction, or for the same step on the same click, is ignored the second time, so retries and double-fires are never billed or paid twice.

Every click and conversion goes through automated quality checks, and our team reviews what they flag before it is paid. A confirmed problem can be reversed.